Course length: 1 day
Prerequisites: Outlook Introduction or equivalent knowledge.
Overview: You will learn how to sort, filter, and group items; use and create Outlook templates and forms; and share information by using public folders and Net Folders. You will also learn how to share and fax contacts, automatically record activities in the Journal, and customize the Outlook environment.

Course content

Lesson 1: Arranging Messages and Applying Rules

• Sorting, Finding, and Filtering Messages
• Setting Rules in a Folder by Using the Rules Wizard
• Working with Views

Lesson 2: Customizing the Outlook Environment

• Customizing the Outlook Bar
• Customizing Menus and Toolbars

Lesson 3: Working with Contacts, the Journal, and Notes

• Sharing Contact Information
• Contact Activity Tracking
• Overview of the Outlook Journal
• Using the Notes Feature

Lesson 4: Using Templates and Forms

• Using Templates and Forms
• Creating Custom Forms

Lesson 5: Integrating Outlook Components and Other Office Applications

• Integrating Outlook Components
• Importing and Exporting Data from Office Applications
• Integrating Office Documents and Outlook

Lesson 6: Sharing User Information by Using Folders

• Overview of Public Folders
• Overview of Net Folders
• Working with Permissions

Lesson 7: Internet and Remote Mail Options

• Internet Explorer Integration
• Folder Home Pages
• Creating a Message in HTML Mail Format and Inserting a Hyperlink
• Communicating on the Internet with NetMeeting
  

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